Effective August 23, 2026
The short version
Before production begins
You may cancel a presale order for a full refund until its campaign enters production. Once production begins, the sale is final except for defective, damaged or incorrect merchandise.
Presale cancellations
To request cancellation, email support@becomehistoric.com with your order number before the campaign status changes to production. We will return an eligible advance payment to the original payment method or coordinate the refund directly when the original method does not support an automated refund.
A cancellation request is not complete until we confirm it. Requests received after production begins are governed by the final-sale policy below.
Production timing and delays
Presale closing, production and pickup dates are estimates shown on the applicable product page and order details. We will keep customers informed if timing changes. If we cannot fulfill within a promised or legally required period, we will provide notice and any required choice to accept the delay or cancel for a full refund.
Final-sale items
Once a presale campaign enters production, its products are made or committed against the captured demand. Those sales are final unless the item you receive is defective, damaged or different from what you ordered. This does not limit rights that cannot be waived under applicable law.
Defective, damaged or incorrect items
Inspect your order at pickup or as soon as reasonably possible afterward. Contact us within 14 days of pickup with the order number, a description of the issue and clear photographs when helpful. If the claim is eligible, we will arrange a replacement when available or provide an appropriate refund.
Normal wear, improper care, accidental damage, minor production variation and differences caused by screen display are not product defects.
Size exchanges
We will accommodate a size exchange when the item is unworn, unwashed and in its original condition and suitable replacement inventory is available. Because presale inventory is intentionally limited, we cannot guarantee another size. When no replacement exists, a fit preference alone does not make a final-sale presale item refundable.
How to ask for help
Email support@becomehistoric.com and include your order number. We will review the request and explain the next step.